Do shoppers need to install anything?
No. Try-on and 3D run in the mobile or desktop browser, right on your product page.
顧客需要安裝 App 嗎？
不需要。試戴與 3D 直接在手機或電腦瀏覽器的商品頁上執行。
Is camera video uploaded or stored?
No. Tracking runs inside the shopper's browser; video frames never leave their device.
鏡頭畫面會上傳或儲存嗎？
不會。追蹤在顧客的瀏覽器內執行，影像不會離開顧客的裝置。
Which products are supported?
Glasses, watches, rings, earrings, necklaces and shoes.
支援哪些商品？
眼鏡、手錶、戒指、耳環、項鍊、鞋子。
I don't have 3D models. What do I do?
Select the products in the app. INTVZ builds the 3D models, and each product goes live automatically when its model is ready.
我沒有 3D 模型怎麼辦？
在 App 裡選商品，INTVZ 會代為建模，模型完成後商品自動上線。
Do I need to edit theme code?
No. Turn on the FitMe app embed in your theme editor; the app opens it for you from its Home page.
需要修改佈景主題程式碼嗎？
不用。在佈景主題編輯器開啟 FitMe App 嵌入即可，App 首頁有按鈕直接帶你過去。
Can I try it before adding my own products?
Yes. Click "Add demo products" in the app to create a demo frame and watch with try-on and 3D already connected.
可以先試用再加自己的商品嗎？
可以。在 App 點「Add demo products」，會建立已接好試戴與 3D 的示範眼鏡和手錶。
Is there a free trial?
Every plan starts with a 14-day free trial. Plans are billed through your store platform and renew automatically; you can cancel anytime from your store admin.
有免費試用嗎？
每個方案都有 14 天免費試用。費用由商店平台代收並自動續訂，可隨時在商店後台取消。
More questions? / 其他問題請來信： service@intvz.com